ScrumStubs -Frequently Asked Questions(FAQs)

Q: If I’m a certified organizer, do I need to sign a contract with ScrumStubs?

A: All certified organizers must have a fully executed contract with ScrumStubs LLC.

Q: Can I use ScrumStubs for free events?

A: If you’d like to create a free event on ScrumStubs, it must be categorized as a meet up. All meet ups are 100% free.

Q: Can the event be integrated with my website?

A: You can most definitely integrate our events with your website, by adding an iframe/embed that targets the event page for your event.

Q: How do I sell tickets on ScrumStubs?

A: After listing an event on ScrumStubs, and setting a price, your customers can pay for a ticket in any major currency

Q: How do I receive my payout from ScrumStubs?

A: After deducting the initial fees relevant to the tier of your listing, we will payout through your choice of Stripe, ACH, or any other available form of electronic payment

Q: How does ScrumStubs use my data?

A: ScrumStubs uses your data in an extremely limited fashion, only to facilitate the purchase/sale of tickets, communication between ScrumStubs and the users, and the management of events.

Q: Does ScrumStubs comply with the GDPR?

A: Although ScrumStubs is an American company, we are committed to complying with the requirements of the GDPR, in addition to American standards, and the US-EU Privacy Shield. Incidentally, we respect your rights: to be forgotten, to be erased, to access your data, etc. To that end, if you have any data related inquiries, you can direct them to the

Q: What is your cancellation/refunds policy?

A: As ScrumStubs is a platform that allows different users/organizations to host their own events, the cancellation/refund policy differs from event to event. Before purchasing a ticket you will have the opportunity to read about a given event’s policies. For refunds, contact the organizer of the event. In the case of a dispute, please direct all inquiries to

Q: Why haven’t I gotten my refund yet?

A: After submitting a refund request, all customers will receive a refund notification. After your request has been accepted, it may take 5-7 business days before you receive your refund. Bank/public holidays may further delay this time period